1. Sales Policy Overview

All purchases made on the ShowerFusion website are subject to our terms and conditions. By completing a transaction, you agree to our sales and refund policies, which are designed to provide a transparent and smooth shopping experience.

2. Order Confirmation and Payment

Upon placing an order, you will receive an email confirmation. Payment is processed at the time of purchase. Accepted payment methods include major credit/debit cards, PayPal, and other available options on our checkout page.

Ensure all billing and payment information provided is accurate to avoid delays or issues during the order processing.

3. Order Changes and Cancellations

Order changes or cancellations can be requested within 24 hours of placing your order by contacting support@showerfusion.com. After this period, changes may not be accommodated as the order will begin processing for shipment.

4. Refund Eligibility

Refunds are available for items returned in their original condition within 60 days of delivery. The product must include all original packaging, manuals, and accessories. Items returned damaged, used, or incomplete may be subject to a partial refund or denied refund.

5. Refund Process

Refunds will be processed within 5 to 7 business days of receiving the returned item and verifying its condition. Approved refunds will be issued to the original payment method or as store credit, based on customer preference. Refund times may vary based on the payment provider.

6. Non-Refundable Items

• Customized or personalized items
• Items marked as final sale
• Products showing significant wear or damage beyond normal use

7. Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. Original shipping fees are non-refundable unless otherwise specified.

8. Communication and Updates

You will receive email or SMS notifications during the refund process to keep you informed at every stage, from receipt of your return to refund approval and issuance.

9. Contact Information

For questions related to sales, refunds, or your order, please contact support@showerfusion.com or call 1-346-241-7779. Our team is here to assist you.