1. Introduction

This Warranty Policy outlines the terms and conditions of the warranties provided by ShowerFusion for its products, including the standard Lifetime Quality Guarantee and the optional FusionCare+ plan. By purchasing and using a ShowerFusion product, you agree to the terms of this Warranty Policy.

2. Lifetime Quality Guarantee

The Lifetime Quality Guarantee is provided at no additional cost and covers the following:

• Defects in materials and workmanship under normal usage for the lifetime of the product.
• Broken or faulty parts received upon delivery.
• Replacement or repair of defective components during proper use.

To activate this warranty, customers must create an account on the ShowerFusion website at the time of purchase.

2.1 Exclusions

• Normal wear and tear from regular use.
• Damage caused by misuse, abuse, neglect, or improper maintenance.
• Modifications or repairs made by unauthorized individuals or third parties.
• Cosmetic damage that does not affect the product's functionality.

3. FusionCare+ Extended Warranty

FusionCare+ is an optional protection plan that offers additional benefits and coverage beyond the standard Lifetime Quality Guarantee. This plan is available for purchase during checkout or within 60 days of the original product purchase.

3.1 What Is Covered

• Accidental damage such as drops, impacts, and water-related incidents (subject to service fees).
• Malfunctions due to manufacturing defects not covered by the standard warranty.
• Wear-related component issues occurring with regular use over time.

3.2 Exclusions

• Intentional damage, misuse, or neglect.
• Unauthorized modifications or repairs by non-certified technicians.
• Cosmetic wear and tear that does not affect product functionality.

3.3 Service Fees and Costs

A service fee may apply for accidental damage claims. The fee will be communicated during the claim process. Monthly subscription fees for FusionCare+ will be charged, with pricing details provided at the time of purchase. Failure to maintain subscription payments may result in coverage termination.

3.4 Payment Terms

FusionCare+ is billed monthly. Payment must be kept up-to-date to maintain active coverage. If a payment is missed, the customer will receive a notification and a grace period of 10 days to rectify the issue. Failure to do so may result in suspension or cancellation of coverage.

3.5 Claim Process for FusionCare+

• Contact CarePlus@ShowerFusion.com or submit a request through your account on our website.
• Provide proof of purchase and details of the issue.
• Our team will assess the claim and provide next steps within a few business days.
• Covered repairs or replacements will be completed promptly, with typical timelines extended based on part availability and service complexity.

3.6 Service Method

All service under FusionCare+ will be handled via mail-in. Customers are responsible for shipping the product to our designated service center. Return shipping costs for completed repairs or replacements will be covered by ShowerFusion.

4. Limitations of Liability

ShowerFusion's liability is limited to the repair or replacement of the product under the terms of this Warranty Policy. Under no circumstances shall ShowerFusion be liable for any incidental, consequential, or indirect damages arising from the use of the product.

5. Transferability

The Lifetime Quality Guarantee and FusionCare+ are non-transferable and apply only to the original purchaser.

6. Governing Law

This Warranty Policy shall be governed by the laws of the state in which ShowerFusion is headquartered, without regard to its conflict of law provisions.

7. Renewal and Termination of FusionCare+

• Coverage will renew automatically on a monthly basis unless the customer opts out.
• ShowerFusion reserves the right to terminate coverage if monthly payments are not maintained or in cases of policy misuse.

8. Contact Information

For questions or claims related to this Warranty Policy, please contact us:

• Lifetime Quality Guarantee: Returns@ShowerFusion.com
• FusionCare+: CarePlus@ShowerFusion.com

This Warranty Policy constitutes the entire agreement between the customer and ShowerFusion regarding the warranties provided and supersedes any prior agreements or representations.